Client stories

Client Story: Building a Single view of customer

Growth via acquisition had introduced many disparate and siloed customer systems, and there was an inability to provide a single view of customer for business insights and management

Client Story: Customer Remediation within the Banking Sector

Driven by the outcomes of the banking royal commission, this major bank needed to address systemic issues where the bank had not delivered products to customers in line with terms and conditions, requiring customers to be remediated accordingly

Client Story: Dashboards for a Financial Institution

Growth via acquisition had introduced many disparate and siloed customer systems, and there was an inability to provide a single source of truth for business insights and management

Client Story: Data Strategy in Government

This Government department was in the process of establishing a whole of department enterprise data warehouse initiative to support a multitude of geographically disparate service providers.  The key business case was to rationalise and standardise data platform assets to become more productive, improve reporting and insights services and reduce cost.

Client Story: How a Digital Application transformed a Life Insurers customer experience

A leading life insurer sought to boost customer engagement and increase satisfaction through a modern digital customer experience.

Client Story: How a retailer transformed it's cloud enterprise data platform

The challenge for this major Australian retailer was to support the group digital business objectives of driving the membership loyalty program, modernising the online retailing web presence and leveraging an enterprise data platform for groupwide advanced insights and analytics.

Client Story: Managing a single view of customer data platform for a Financial Services provider

Growth via acquisition had introduced many disparate and siloed customer systems, and there was an inability to provide a single view of customer for business insights and management

Client Story: Managing the risk of a data breach for a major retailer

Our client, a leading retailer, wanted to uncover potential data breaches within their business and ensure compliance with the new mandatory data breach notification laws

Client Story: Reducing Information Risk in Financial Services

Client Story: Shaping the future of payments for a finance leader

A leading financial services provider wanted to introduce Android and Apple payment options. But before doing so, they needed to know all potential outcomes.