Data & AI Services Australia

Data & AI Services

We help organisations solve complex Data & AI challenges across Financial Services, Government, Retail and Utilities. From strategy and modernisation through to AI-enabled delivery and managed services.

Advisory Services

Michael Power

Head of Advisory Services

Data & AI Strategy

We align strategy with business goals and embed AI to unlock insight and efficiency.

Proven methodology built over years of specialist delivery

Pragmatic approach focused on delivering value

Centred in action and enablement, not PowerPoint

Data Governance

Effective governance ensures data and AI are used responsibly and with confidence.

We assess operating models, ownership, quality, lifecycle management and master data, alongside AI governance practices.

By embedding frameworks for ethics, accountability and transparency, we help organisations strengthen control, build trust and establish the foundations for scalable, compliant and well-governed data and AI environments.

Business Case Development

We understand that investment in building an organisational AI and analytics capability should be a self-funding exercise. We have extensive experience in business case development and can also assist beyond this strategy phase in framing a business case that articulates benefits in practical terms with required quantitative benefits, assumptions and financial analysis.

Data Platform

Brett Willoughby

Head of Architecture

Tom Vosnakis

Head of Architecture

Design & Architect

Designing an effective data framework requires balancing configuration, automation, scale and complexity. We assess pipelines, data sources, transformation needs and consumption use cases, alongside platform and architecture maturity. Through targeted architecture reviews, we define AI-ready, scalable environments across hybrid and multi-cloud, with clear architectural principles and technical designs that support your business needs.

Build and Modernise

Through configurable, data-driven frameworks, we help organisations break down fragmented data silos efficiently. We aggregate data from diverse sources, tailor connectors to complex formats, and unify structured and unstructured data. By normalising, profiling and cleansing data, we create consistent, high-quality foundations that enable reliable insights, improved accessibility and scalable data and AI solutions.

Govern & Optimise

Providing a modular, configurable approach to building scalable data solutions. By componentising extraction, ingestion, transformation and orchestration, we enable flexibility, reusability and minimal cross-layer impact. We reduce maintenance effort, simplify onboarding new data sources, and deliver a more efficient, cost-effective and supportable foundation for evolving data and AI environments.

AI & Analytics

AI & ML

We combine deep technical expertise with strong domain knowledge to apply AI and machine learning to high-value business decisions, including:

Customer lifecycle intelligence

Next Best Action and recommendation models

Campaign targeting, optimisation and execution

Churn prediction and retention

Agentic AI Agents

We build AI Agents to solve customer challenges in production. Agents currently making a difference include:

AI for Knowledge Management – Reducing the cost of resource movement

AI for Active Code Documentation

AI for Code Standardisation

Reporting & Visualisation

We transform complex data into clear, intuitive reporting and visualisations that enable better, faster decision-making. From executive dashboards and operational reporting to self-service analytics, we design solutions around how people actually consume and use information — improving visibility, reducing manual effort and turning trusted data into actionable insight.

Managed Services

German Peralta

Practice Lead, Managed Services

Support & Operations

Managing a complex data environment is becoming increasingly stressful. Beyond the financial burden, data sovereignty and protecting sensitive information are paramount, yet the pressure to reduce costs continues.

Our team mitigates risks while managing costs, enabling you to focus on high-value transformation.

Platform Optimisation

We are pragmatic; our managed services delivery is second to none.

Our approach ensures you retain essential knowledge and IP for greater portability, while high standards foster long-term partnerships.

Transition Planning

We make the transition to InfoCentric Managed Services seamless and low-risk. Whether transitioning from an internal team or another provider, our structured approach prioritises knowledge transfer, service continuity and minimal disruption.

Our Partners